The protection of your data,
our priority
We use the highest standards of data security for a safe use of the product.
Next-level data defense
Advanced encryption standards and proven security processes to keep your data safe.
Continuous protection
Trusted partners and technologies ensure your information always stays in the best hands.
How is your data managed ?
Your data is handled with strict confidentiality and according to the highest industry standards. All processes, including collection, processing, and backup, are regularly monitored and audited to ensure security and integrity at every step.
About Agicap
Agicap is at the forefront of cash management innovation, with a Treasury Management Platform integrating Banking & ERP connectivity, Cash Management, Liquidity Planning, Accounts Receivable, Accounts Payable.
Where is your data stored ?
All your information is securely hosted on European servers, specifically within the Google Cloud Platform data centers located in Belgium. This ensures your data remains within the EU and complies with GDPR requirements for privacy and security.
What are the different actions to maintain optimal safety ?
We employ a multi-layered security approach including data encryption in transit and at rest, strict access controls, multi-factor authentication, as well as monitoring and incident management.
What is our privacy policy ?
Our privacy policy is designed to guarantee transparency and full compliance with data protection laws. You can consult our detailed privacy policy.
How to contact us ?
If you have any questions about your data or our security practices, you can reach our support team via email at [email protected]
Trust built on compliance
Agicap upholds legal compliance, maintains robust data protection, and provides a secure channel for confidentially reporting any concerns.
GDPR
AGICAP complies with the legislation in force regarding privacy and personal data protection, especially the EU's General Data Protection Regulation (GDPR) of 25 May 2018.
ISO 27001
Agicap is ISO 27001:2022 certified since 2024. ISO27001 is an internationally recognized standard for information security management.
TLS
Agicap operates with the TLS (Transport Layer Security) international standard which uses encryption to ensure the security of data and information in transit.
A comprehensive Data Processing Agreement
Our DPA defines how your information is collected, processed, stored, and protected in strict accordance with data privacy regulations.
Roles and responsibilities
The DPA details the respective obligations of Agicap as the data processor and the client as the data controller, including management of subcontractors/sub-processors and clear allocation of accountability throughout the data lifecycle.
Data subject rights & retention
The agreement specifies how data subject rights are respected and facilitated, such as access, rectification, or erasure requests, and defines how long your data is retained and how it is securely deleted after the end of your contract.
Security & incident management
The DPA establishes the technical and organizational measures implemented to ensure the security and confidentiality of your data. It also describes procedures for breach detection, incident notification, and overall data protection compliance.
From bank to Agicap : fully protected
From access to storage, your data is always handled with the utmost security.
Your data remains in your bank accounts
Your financial data remains stored in your various bank accounts. Agicap never has direct access to your online banking platform.
Secured and translated by aggregators
Approved, regulated aggregators securely access your bank accounts and translate your anonymised banking data into a standardised format, in accordance with PSD2 directives.
Encrypted on Google Cloud Platform
Agicap automatically collects your banking information every 24 hours to update your dashboard. This data is encrypted and hosted exclusively in Google Cloud Platform data centers in Belgium, fully GDPR compliant.
Your data is safe with Google Cloud Platform
Fully encrypted
Your data is always handled in an encrypted manner : in transit (TLS 1.2 or higher) and stored (AES-256, industrial standard).
Stored in Belgium
The storage is done in the Google Cloud Platform on European servers in Belgium, so it is kept in accordance with the GDPR.
Completely secured
The data centers comply with industry regulations for security and reliability in accordance with ISO/IEC 27701.
Resilient by design : all-around accessibility
Agicap’s infrastructure is built for maximum resilience, so your information remains secure, available, and protected, no matter what happens. Our dedication to high availability means you can focus on your business with total peace of mind.
Instant continuity
Our high-availability infrastructure guarantees that if an incident occurs, other systems immediately take over, ensuring you never experience a disruption in service.
Automatic data replication
Every piece of your data is securely replicated across multiple, geographically separated data centers. This ensures your information is always safe, even if one center encounters an issue.
Failover & recovery
If a data center becomes unavailable, backups are instantly activated on other servers. As a result, your data remains intact and accessible at all times, with no risk of loss.
Our commitment to confidentiality
Agicap’s confidentiality measures ensure that your information is only accessible by authorized personnel, constantly monitored, fully traceable, and never used or shared outside of our secure environment.
Strict access control
Only authorized and specifically trained Agicap employees can access your data, and only when necessary. We enforce strong authentication (MFA/2FA available), fine-grained access rights management, and keep traceability of all accesses.
Constant monitoring
The security of the application is regularly audited by a specialized external company that perform penetration testing. A structured incident management and notification policy ensures immediate response in case of security events.
Complete traceability
All sensitive actions and changes on the platform are saved and recorded to ensure transparency.
Exclusive protection
Your data remains strictly confidential. We do not use it to train AI models, share it with third parties, or make it available to other companies.
